Privacy

We take the privacy of your data seriously. Read on for details of how we handle your data.

Data collected on this website

If you contact us using the contact form on the site there’s a tick box to show you consent to us storing your contact details so we can get in touch.

We use cookies on the site (more info below) but these don’t store any personal info about you – they just enable the site to remember what pages you’ve visited.

Marketing

We don’t have a mailing list for marketing, we won’t send you unsolicited emails and we certainly won’t pass your details onto anyone else.

Client data

We also store the necessary  info required to contact and invoice you if you are a client of ours. This will include your contact name, postal address, email address and phone number. This data is stored on password protected, cloud-based servers which are monitored regularly to ensure they’re secure.

As most of our clients come back to us regularly we’ll keep that data on file so that we don’t have to ask for it every time we need to invoice you or deliver something to you.

We use a number of external suppliers eg. printers, couriers, web hosts, online accounting etc. There are legitimate reasons to store your personal data with them. For example this includes storing the required data to register a domain name, storing address data so that print can be delivered etc.

• Liquid Web (web hosting)
• Site Ground (web hosting)
• Krystal (web hosting)
• 1&1 (web hosting)
• Dynadot (domain registration)
• SoloPress (printing)
• SaxoPrint (printing)
• Mixam (printing)
• Loop Print (printing)
• David Turner (web development)

We are careful about the suppliers we use and will only share data with them that we have specifically asked you for and we’ll make it clear what we’re using it for.

A number of areas of our work for clients will necessitate the storing of passwords for web services including email accounts etc. (so we can help you set things up). If we need to store passwords we do so on secure, password protected servers and, where appropriate, we will delete them after use. We encourage all our clients to use separate passwords for each online service they use so that any password shared with us will not give us or any of our suppliers any hint to other passwords our clients may have.

Media

A lot of jobs we do require clients to send us photos of themselves and members of their business, organisation, church etc. for use on websites, printed publicity etc. We will store these photos on a secure local server (and in some cases on Dropbox and/or Google Drive). We will generally keep hold of these as it is very common for a client to ask us six months (and longer) down the line to reuse a photo. If a client asks us to only store a photo for a limited time we will honour that request. We ask that all clients obtain the necessary permissions from the subjects of these photos before sharing them with us. Once a job is completed it is (normally within 6 months) moved to an offline, backup storage device and burned to DVD which is kept securely on site. If you don’t want us to store data in that way, just let us know.

Your right to access and delete your data

You are welcome at any point to request the data we store on you and to ask us to remove it. Simply contact us (jon@ninefootone.co.uk) and we’ll do just as you ask.